BlueCallom Support Services
Executives, Management, Teams, and IT
Support where you need it
General Product Support, Agentic AI Support, Solution Methodology Support, and Solution Advisory.
Support overview
General Product Support
Agentic AI Support
Solution Methodology Support
Solution Advisory Program
Audience
- Executives
- Management
- Business Teams
- IT Departments
Support Programs
1) General Product Support
- Included in the product usage fees of Solutions or Agents
- Email support
- 24×7 initial agent-based response
- Expert support during office hours.
Note: Extended support is additionally available.
2) Agentic AI Support Program
For Executives
- Strategy related exchange
- Strategic use case exploration
- Trend discussion related to your business
- General AI Leadership Exchange
For IT Management
- Expansion and changes related exchange
- Use Case exploration
- Update expansion support
- Agentic AI technology exchange
3) Solution Methodology Support
- Dedicated support contract.
- Providing general AgenticBlue solution-specific methodology and configuration support.
- Support for dedicated internal support teams.
- Expert support daily during office hours.
4) Solution Advisory Service
- Monthly operations support for more sophisticated solutions.
- Weekly update calls.
- Dedicated support agreement for each solution in question
like DISRUPT, TRANSFORM, COMPLY, COMPETE, SCALE… - Monthly expert assessment & report.